Recent Posts

The Importance of Atmospheric Readings on Water Damages

1/14/2019 (Permalink)

Water Damage The Importance of Atmospheric Readings on Water Damages This is a photo of one of our thermohydrometers on a recent water damage project.

Have you ever wondered how our technicians know if your property is still wet? On the first visit there is often standing water that needs to be extracted and building materials are visibly wet. Often after the first day the building materials no longer look wet but are still retaining moisture. With the air, it is even more difficult to tell how much moisture is in it because you cannot see it.

Our technicians use thermohydrometers to test the amount of water in the air at a given temperature. This is the Relative Humidity. They also check to see what temperature the air is. Those two numbers can be used to calculate the grains, or actual amount of water in the air. The grains let us compare two different quantities of air to determine which has more water in it. Our dehumidifiers work by removing water from the air, and taking atmospheric readings lets us not only check to see if they are working properly but how well they are working. We also compare the grains of water in the affected area to an unaffected area. Once the grains in the affected area are at or below the grains of an unaffected area, we know that the air is dry!

It is important to know that the air is dry so that there is no secondary damage from condensation or high humidity, both of which can lead to microbial growth.

Ice Dam Causes Multiple Leaks on Flat Roof

1/11/2019 (Permalink)

Commercial Ice Dam Causes Multiple Leaks on Flat Roof Ice and snow built up on this building's roof, which caused water to leak into the finished part of the structure.

Winter is coming!

It is starting to get cold out there so don't forget to check and make sure your roof is kept clear of ice and snow. This commercial building owner called us after snow and ice built up and caused multiple leaks. Ice dams form when ice and snow melt, freeze, melt and freeze again. When the snow first falls, it tends to stay on top of the roof. However, when it melts and refreezes the ice can form under the roof and vapor barrier. This results in holes that leak water into the finished part of your building when it rains or snows again. Flat or low pitched roofs are particularly susceptible to ice dams, but under the right conditions they can happen anywhere.

If you suspect an ice dam is causing water to come into your home or business call us at 219-779-7577!

Fire Content Inventory

1/9/2019 (Permalink)

Fire Damage Fire Content Inventory These items were packed after being in a fire-damaged home.

Has your home been affected by a fire damage? Don't forget that the fire will affect more than just your house. Any personal belongings that were in the structure at the time of the fire, or that were brought into the house before repairs were completed can be covered in soot and retain a strong odor.

At SERVPRO of Benton, Jasper, Newton and Southern Lake Counties we are prepared to restore both your home and its contents. We use special inventory software to document the condition of all of the items we pack and bring back to our facility in Saint John, Indiana. This allows us to keep track of all of your personal property as it goes through the restoration process and makes it easy for us to return contents to their original rooms.

Why Insurance Professionals Refer SERVPRO

1/7/2019 (Permalink)

Insurance professionals understand that the longer a fire or water damage sits, the higher the claim cost ends up being. Insurance agents and adjusters recognize that while policyholders are responsible for secondary damage caused by not cleaning up a loss promptly, they can assist their customers in preventing secondary damage altogether by pointing them in the right direction.

Insurance professionals are uniquely positioned to be able to both educate and assist their customers mitigating their property. Most homeowners have never experienced a water or fire damage and turn to their insurance professional for advice on what to do next. Insurance professionals recommend contacting SERVPRO of Benton, Jasper, Newton, and Southern Lake Counties because as a locally owned and operated company we are able to respond promptly to limit the damage as much as possible. This allows the customer to relax and watch as we make it, "Like it never even happened."

Commercial Mold Remediation in Lowell, Indiana

1/3/2019 (Permalink)

Commercial Commercial Mold Remediation in Lowell, Indiana In this photo, you can see a portion of the subfloor after it has been steam cleaned before the mats are reset.

A local Lowell Indiana business contacted SERVPRO of Benton, Jasper, Newton and Southern Lake Counties after discovering mold growing under their rubber mat flooring. During the initial inspection our Project Manager determined that at some point the floor drains had backed up, probably during a heavy rainstorm. The drain backup went undetected, which resulted in microbial growth.

To remove the mold our technicians lifted and cleaned each of the mats, as well as the concrete subfloor. Most of the building had two layers of mats, but some areas had as many as four layers. The technicians marked where the mats originated from so that they could be put back into place after cleaning. In the photo you can see a section during remediation where some of the mats have been removed and the subfloor is being cleaned.

Water Damage - Causes and Prevention

1/2/2019 (Permalink)

Water Damage Water Damage - Causes and Prevention Call SERVPRO of Benton, Jasper, Newton, and Southern Lake Counties for help with frozen and burst pipes.

Water damage is one of the most frequent causes of damage to residential and commercial buildings.  In addition to plumbing failures caused by leaking pipes or appliances, drain back ups or outside water, we often experience winter temperatures that can freeze water lines.  Frozen water lines expand and crack, leaking water until the source is discovered and turned off.  Perhaps the most common frozen pipe issue comes from hose bibs and exterior faucets.  Disconnecting hoses before cold weather hits is important, but even disconnected hose bibs can freeze.  “Frost-free” faucets only work if installed properly, and maintaining adequate heat and insulation is key.

If you experience an unexpected water intrusion in your home or business, SERVPRO of Benton, Jasper, Newton, and Southern Lake Counties is the one call you need to make to ensure that skilled technicians, equipped with top of the line drying equipment and procedures respond to your loss immediately.  At SERVPRO of Benton, Jasper, Newton, and Southern Lake Counties we are experienced with every type of water damage, from the smallest clean water drip in your home to the largest Category 3 commercial water damage.

Mold Damage Cleanup Techniques

12/28/2018 (Permalink)

Mold Remediation Mold Damage Cleanup Techniques Black mold on shower tiles.

Monitoring the level of dampness in your property is the key to stopping mold damage. Mold development is common in wet walls, attics, basements, and crawlspaces. Making sure your attics are well ventilated, stopping leaks, and directing water away from your building's foundation can help in preventing such experiences. We are going to cover some of the cleanup and repair procedures that our team performs when dealing with such incidents.

There are several techniques that our SERVPRO technicians use when addressing mold damage removal.  The technique we choose is usually determined by the surface that is infested by the mold. If we are removing the mold from non-porous surfaces such as tiles, glass, tubs, and sinks, then we can scrub with an antimicrobial cleaner. The same procedure cannot work when we are dealing with porous surfaces such as drywall and carpets. We understand that mold can cause health effects, so we wear face masks, gloves, and other protective equipment when scrubbing the mold.

Removing Drywall After Water Damage

12/26/2018 (Permalink)

Water Damage Removing Drywall After Water Damage Our technician is doing controlled demolition to help dry this home after it suffered a water damage.

Not all building materials can be saved when they get wet. Our technicians are trained to determine which building materials can be dried and which building materials need to be removed. On this particular job, the drywall needs to be removed to access the area behind the shower.

In the photo, you can see that the technician has put plastic down to protect the flooring. The technician has measured and marked the drywall so that there will be an even cut. The drywall is being removed at 24.5" from the ground to make repairs easier.

After removing the drywall, the technician will also remove and bag any affected insulation. Then he will apply an antimicrobial agent to kill any bacteria that came in with the water.

Happy Holidays from SERVPRO of Benton, Jasper, Newton and Southern Lake Counties

12/24/2018 (Permalink)

Why SERVPRO Happy Holidays from SERVPRO of Benton, Jasper, Newton and Southern Lake Counties Have a safe holiday season!

At SERVPRO of Benton, Jasper, Newton and Southern Lake Counties we want to wish you a happy and safe holiday season! Please keep these Christmas Tree Fire Safety Tips in mind during this holiday season!

1. If you use a live tree, choose one with fresh green needles that do not fall off when touched and keep it watered to make it last.

2. When purchasing an artificial tree, be sure it is labeled as fire-retardant.

3. When decorating your tree replace any string of lights with worn or broken cords or loose bulb connections.

4. Place your tree it at least three feet away from any heat source including your fireplace, heaters and candles. 

5. Never leave Christmas tree lights on if the tree is unattended. Unplug them when you go to bed or leave the home.

6. Make sure your smoke alarms and carbon monoxide detectors are operating properly.

Have a safe and joyful holiday season!!

SERVPRO is Ready to Go

12/18/2018 (Permalink)

Commercial SERVPRO is Ready to Go Our water van is loaded to the brim with drying equipment to make this commercial water damage, "Like it never even happened."

In this photo, you can see SERVPRO of Benton, Jasper, Newton and Southern Lake Counties loaded with equipment to mitigate a commercial water damage. The building owner called us when water seeped into one unit from under the walls of another. Our SERVPRO technicians were able to quickly respond to extract the water, clean the carpets and set our state of the art equipment.

Technicians use air movers such as the ones photographed to remove moisture from building materials. Our air movers are designed to move a high volume air very quickly to promote fast drying. The customer was thrilled with how quickly the technicians arrived onsite and how rapidly the structure was restored to preloss condition. If your commercial property experiences a water damage call us at 219-779-7577!