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Flood Information and How SERVPRO can help

5/19/2020 (Permalink)

Image shows rain puddle and be informed graphic Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience.

Many areas of the SERVPRO of Benton, Jasper, Newton & Southern Lake Counties territory are at risk for floods.

Floods are Common

Floods can happen during heavy rains and when bodies of water reach flood stage. They can occur quickly, or over a period of time with extended rain. Floods are the most common and widespread weather-related natural disaster.

Flash Floods

Flash floods occur when excessive rain water causes rapid rising of bodies of water in a short amount of time. They are dangerous because they combine the destructive power of a flood with speed and unpredictability. Flash floods can happen with little to no warning

Storm drains can become overwhelmed during heave rains, which leads to flooded roads and buildings.  


The main tools used to detect heavy rainfall associated with floods are satellite, lightning observing systems, radar, and rain gauges. 


Although forecasters can usually tell in advance when conditions are right for flash floods to occur, there is often little lead time for an actual warning.

Stay Safe

Even with a large or tall vehicle, please don't try to drive through flood water. You can't accurately gauge how deep the water is, and as little as 6" of fast moving water can sweep almost any vehicle off the roadway. You also can't determine the condition of the ground beneath the water - the road could be washed out or a sinkhole may have developed.

How Can SERVPRO Help?

Flooding causes more damage in the United States than any other severe weather related event.  

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties as the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today 219-779-7577

NSSL:NOAA Frequently Asked Questions

The National Severe Storms Laboratory and the National Oceanic & Atmospheric Administration provide insight into commonly asked questions about floods and other weather-related disasters. Check out the Frequently Asked Questions about floods.

After a Flood - Your Business

5/19/2020 (Permalink)

Flood is one of the most common and widespread natural disasters. 

Flooding can also result from plumbing failures, frozen pipes, and damaged structures. 

Flood damage can affect your business in a variety of ways and can range in size from being isolated to a single room to entire floors being submerged. 

Knowing how to prepare and deal with potential flooding in advance can affect how much of your property can be restored and how much has to be replaced. 

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties has these mitigation and restoration tips: 

Safety First

  • Make sure that all employees are safe - establish an evacuation plan in advance, identify areas outside the building as designated meeting places, and assign select individuals to keep a list of team members' names and contact numbers to account for their whereabouts
  • If water enters the building and evacuation becomes impossible, move to an upper floor and wait for rescuers
  • While evacuating, avoid attempting to drive through floods or rising water
  • Do not touch electrical equipment if you are wet or standing in water
  • Do not walk through moving water
  • Do not use open flames - there may be gas escaping from ruptured mains of which you are unaware
  • Avoid floodwaters - water may be contaminated or electrically charged
  • Stay out of any building if it is surrounded by floodwater
  • Listen for news reports to learn if the community's water supply is safe to drink
  • Return only when authorities indicate it is safe

Secure the Property

  • Contact local emergency officials
  • Secure main entrances to the building

Stabilize the Property

  • Shut off the source of water if possible or contact a qualified party to stop the water source
  • Open basement or low level windows to equalize water pressure on the building's foundation and walls
  • Being water damage mitigation steps only if emergency officials deem the structure safe to enter
  • Notify your insurance agent or Risk Management team to determine insurance policy guidelines and steps to take

SERVPRO of Benton, Jasper Newton & Southern Lake Counties - 219-779-7577

  • Contact us to activate your Emergency Ready Plan* - When damage strikes, you can be ruined or you can be ready
  • Ensure availability of key decision makers to authorize us to begin mitigation work

*If you don't have an Emergency Ready Plan yet, check out these two blog posts and SERVPRO link for more information - Do You Have a READY Plan? Has It Been Updated? and SERVPRO Emergency Prepared Checklist or The SERVPRO Emergency READY Profile Advantage

Lightning Safety Tips

5/19/2020 (Permalink)

As the days get warmer and we start to spend more time outside, we need to be prepared and know what to do in the event of a summer storm or lightning strike.

Lightning - What You Need to Know

  • No place is safe outside
  • If you hear thunder, lightning is close enough to strike you
  • When you hear thunder, IMMEDIATELY move to safe shelter
  • Stay in safe shelter for at least 30 minutes after you hear the last sound of thunder

Indoor Lightning Safety

  • Stay off corded electronics - phones, computers, anything that puts you in direct contact with electricity
  • Avoid plumbing - baths and showers, sinks
  • Stay away from windows and doors
  • Do not lie on concrete floors or lean against concrete walls

Outdoor Lightning Safety

If you are caught outside, reduce your risk with these safety tips:

  • Immediately get off elevated areas such as hills or high peaks
  • Never lie flat on the ground
  • Never shelter under an isolated tree and stay away from towers or utility poles (lightning tends to strike the tallest object)
  • Never use a cliff or rocky overhang for shelter
  • Immediately get out of and away from bodies of water (pools, ponds, lakes)
  • Stay away from objects that conduct electricity

We want you to stay safe and be prepared. You can use this game as a tool to help your family be prepared by building a kit of supplies needed to prepare for an emergency - Build a Kit Game

Power Outage Safety

5/18/2020 (Permalink)

Sudden power outages are frustrating, especially in this day and age with our reliance on technology and electricity. For prolonged outages, you can take steps to be prepared to minimize loss and keep your family members comfortable.

Advance Preparations

What are some things you can do now to be prepared in case of a power outage or other emergency situation?

  • Assemble an emergency preparedness kit - the American Red Cross offers these kits for supplying a Survival Kit
  • Create a Household Evacuation Plan
  • Stay informed about your community's risk and response plan

Protect Your Family

  • Keep coolers on hand to help protect food from spoiling - surround your food with ice - use a digital thermometer to check internal temperatures to ensure food is cold enough to use safely
  • Make sure you have access to NOAA broadcasts for information
  • Keep your gas tank at least half full

Protect Your Pets

  • Include supplies for your pets in your emergency preparedness kit
  • Make sure your pets are included in your evacuation plan

Protect Your Home

  • Consider purchasing a generator to power critical equipment during a power outage - make sure it's rated for the power you think you'll need and that you know how to operate it safely
  • If you have a generator, be sure you have working carbon monoxide detectors/alarms in central locations on every level in your house 

During a Power Outage

Stay Safe Indoors

  • Use flashlights instead of candles
  • Eliminate unnecessary travel and movement, keep things together
  • If you use a generator, make sure you understand the risks of carbon monoxide poisoning and how to use your generator safely
  • Do NOT use gas stoves to heat your house during a power outage

Food Safety

  • Keep refrigerator and freezer doors closed as much as possible (an unopened refrigerator door can keep food cold for about 4 hours - a full freezer will keep temperature for about 48 hours if the doors remain closed)
  • Use perishable foods first from the refrigerator, then the freezer, finally saving your canned and nonperishable goods for prolonged outages

Electrical Equipment

  • Turn off and unplug unnecessary electrical equipment
  • Turn off and disconnect any unused appliances or electrical equipment you were using before the outage (when power comes back on surges or spikes can damage equipment)
  • Leave one light turned on so you know when the power has been restored

After a Power Outage

  • Throw out any unsafe food - when in doubt, throw it out
  • Check on your neighbors (during and after an outage - help those who may need additional help during this time)
  • Call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties at 219-779-7577 if you have any damage that needs to be mitigated due to the power outage, especially if the outage was due to a storm

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

5/17/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. SERVPRO's defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let Us Help You Get Back To Business

As our communities re-open, we're all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we've developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we're offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you've selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive Training and Specialized Products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C's – Consult, Clean, Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We've cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C's: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you've selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call Today for a Certified: SERVPRO Cleaned Consultation

We're Here to Help – 24 hours a day, 7 days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties today at  (219) 779-7577 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based on Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. Each SERVPRO franchise is independently owned and operated.

SERVPRO Is Ready To Help Your Business Get Back on Track

5/4/2020 (Permalink)

SERVPRO logo over coronavirus photo here to help text SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is ready to help businesses get Back on Track and reopen properly with proactive cleaning.

Indiana is Ready to Be Back on Track

May 1st Governor Holcomb announced the Indiana Back on Track plan to methodically reopen various institutions in our state.

The Back on Track site outlines what businesses are opening, when they are able to open, and what industry guidelines they must have in place.

SERVPRO is Ready to Help

Reducing the risk of COVID-19 exposure by cleaning and disinfecting is an important part of the plan to reopen businesses and public spaces. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can help. 

Specialized Training

  • We have years of experience with proper biohazard remediation and biological contaminants.
  • We closely follow the Center for Disease Control and Prevention guidelines set forth in their reopening guidance. 
  • We adhere to the highest cleaning and sanitation services.

Specialized Products

  • Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claim. 

Call Today for a Proactive Cleaning

If your business needs deep cleaning services, call the experts today – SERVPRO of Benton, Jasper, Newton & Southern Lake Counties (219) 779-7577

*NOTE: While there is currently no product tested against this particular strain of coronavirus, we are following all guidelines as provided by the CDC and local authorities.


CDC Coronavirus Information

CDC Business Guidance

SERVPRO is Ready for National Prepareathon Day - Are You?

4/30/2020 (Permalink)

SERVPRO ready to help preparedness information Available 24 hours a day and 365 days a year, SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is prepared for the unpredictable.

National Prepareathon Day on April 30th reminds us that disasters happen suddenly. Being prepared needs to happen now, not later.

Natural disasters such as earthquakes, floods or wildfires require us to make decisions with little or no warning. Nothing was more evident of that fact than the COVID-19 pandemic.

Unprecedented events mean we are often not prepared for events out of our control. Do you have an emergency plan in place with your family in the event of an emergency situation? Does your business have a SERVPRO Emergency READY Profile on file with us? (If not, contact us to get one set up today -  (219) 779-7577)

What Can You Do To Observe National PrepareAthon! Day?

  • Have a an emergency plan in place for your home or business and make sure your family or employees know where it is and what to do (be sure to include your pets)
  • Keep important papers in one easily accessible location
  • Plan escape routes and practice what to do in each emergency situation
  • Make sure emergency contact numbers are programmed into everyone's phone and teach kids who to call in an emergency and vital information such as your address

More Information is Available 

Check out each of these websites for more vital information on various disasters and how to create emergency plans for each. - The Official Website of the Department of Homeland Security

FEMA's Prepareathon encourages people and communities to take action to prepare themselves against disasters. They aim to increase the number of people who:

  • Understand which disasters could affect their community
  • Know what to do to stay safe
  • Take action to increase preparedness
  • Improve their ability to recover from a disaster

Check out their Prepareathon site -

The National Weather Service has more information on how you can participate and be prepared.

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is prepared to respond immediately to your disaster emergency to lessen the damage, limit further damage, and reduce costs. Additionally, should our communities be overwhelmed with a disaster such as a hurricane, tornado, blizzard, or flood, we have the SERVPRO Disaster Recovery Team - a network of strategically positioned storm teams on standby. 

Available 24 hours a day and 365 days a year, SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is prepared for the unpredictable.


National Superhero Day - Who Are Your Real Life Superheroes?

4/28/2020 (Permalink)

Image is of SERVPRO characters Stormy and Blaze SERVPRO of Benton, Jasper, Newton & Southern Lake Counties supports real-life heroes and essential workers.

National Superhero Day (April 28th) is for honoring both fictional superheroes and real-life superheroes—those who risk their lives to keep others safe.  NOT ALL HEROES WEAR CAPES  Real-life heroes put themselves in harm's way, and in circumstances where they may risk their lives for others, just as their fictional counterparts do. Some of these heroes have careers that put them into these scenarios, such as members of law enforcement, military personnel, and firefighters.  Other heroes may be everyday citizens who step up in moments of crisis and do extraordinary things. As we've seen lately real-life heroes are all of the essential workers who have the responsibility during these uncertain times to continue operations. Many of these people work behind the scenes without the general public realizing how essential they are to keeping society going. Who is your real-life hero? Take your favorite superhero to lunch and say thank you for all they do. Let them know that you appreciate them.  SERVPRO of Benton, Jasper, Newton & Southern Lake Counties employees are also real-life superheroes - essential workers working 24/7/365 to offer proactive cleaning services as well as everyday fire, water, and mold remediation services. 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

Call our office if your home or business needs deep cleaning services - (219) 779-7577


SERVPRO of Benton, Jasper, Newton & Southern Lake Counties Celebrates National Bring Your Daughters and Sons to Work Day

4/22/2020 (Permalink)

Image is of kids wearing capes and a caption about National Take Our Daughters and Sons to Work Day As essential workers, we are using this time to introduce our kids to the importance of providing proactive cleaning services and peace of mind.

National Take Your Daughters and Sons to Work Day is being held April 23, 2020. What that will look like this year may be different than previous years for many.

2020 Theme - Meet The Workplace Superstars

The 2020 theme is "Meet The Workplace Superstars." Kids enjoy going to the workplace, meeting the people who work there, and seeing how important each job is no matter what level or position. Employers think of their employees as superstars because they are the ones who make the workplace a success. Kids are the future superstars of the workplace.

During the COVID-19 pandemic, the 2020 theme "Meet The Workplace Superstars" can be translated into at-home activities. Parents are the ultimate "superstar" to their children, and being at home together presents a unique opportunity.

Are you working from home? Include your children today in what you are doing; share your experience. Are you an essential worker venturing out today? Recap your day and why your work is essential for your children.

How To Celebrate This Year

Since many of us are working from home, or it is unsafe to bring our kids into our workplaces at this time, here are some ways we can celebrate National Take Your Daughters and Sons to Work Day in 2020.

  • Develop an agenda that will allow your child to see the many tasks you perform. Throughout the day, explain the benefits and challenges of working from home and demonstrate how you communicate to clients, colleagues, or supervisors. 
  • Teach your child about technology, communication tools, and other pertinent work skills.

  • Tell stories about “workplace superstars.” Remember, YOU are a superstar in your child’s view. Together, search the internet for heroes who inspire you.

  • Conduct a video chat with co-workers and invite them to involve their children.

  • Teach children they are the future superstars of the workplace. Invite them to create artwork that illustrates that future.

  • Shoot a video or write a blog post about your experience.

How We Are Celebrating

The employees of SERVPRO of Benton, Jasper, Newton & Southern Lake Counties are celebrating National Take Our Daughters and Sons to Work Day at home this year. As essential workers, it is unfortunately not safe to bring our kids into the office or job sites. We are using this time to introduce them to our essential business activities, especially the importance of providing proactive cleaning services and peace of mind to other essential workers and businesses. We have years of experience dealing with biological hazards and remediation. Now, more than ever, we are "Here to Help." 

National Get To Know Your Customer Day

4/16/2020 (Permalink)

April 16, 2020 is National Get To Know Your Customer Day.

We want to know more about you.

  • Why did you choose SERVPRO of Benton, Jasper, Newton & Southern Lake Counties?
  • How did you find us?
  • How would you rate your experience with us?
  • Would you recommend us?
  • What did you like most about your experience?
  • What else do you think we should know?

At SERVPRO of Benton, Jasper, Newton & Southern Lake Counties, we are dedicated to restoring your property "Like it never even happened."

As a locally owned and operated company, providing the best possible customer service is our business. We appreciate you taking the time to share your experience. Your review helps us better serve you and our community. 

Leave us a review or contact us at 219.779.7577. Let us know how we can get to know you better so that we can better serve your individual needs.