Recent Posts

Affected By Water Damage?

6/21/2022 (Permalink)

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties provides 24 hour fire and water damage restoration service.

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  We arrive quickly and start the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 219.779.7577

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Why SERVPRO? - Certifications

6/14/2022 (Permalink)

SERVPRO employees being trained and certified in various techniques When disaster strikes, call the professionals with leading industry certifications.

When disaster strikes, you want someone who can get the job done right as quickly as possible. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties technicians and project managers have several leading industry certifications so you can feel confident you have chosen the best company to mitigate and restore your fire or water damage, mold, or biohazard needs.

Our staff is highly trained in property damage restoration. We study IICRC standards and best practices in cleaning and restoration standards.

IICRC - Institute of Inspection Cleaning and Restoration Certification

(IICRC standards are the most comprehensive and advanced technical information in the industry.)

ASD - Applied Structural Drying - effective, efficient, and timely drying of water-damaged structures and contents

WRT - Water Damage Restoration Technician - better techniques for drying structures and remediation of water damages 

FSRT - Fire and Smoke Restoration Technician

RRRP - Lead Renovation, Repair, and Painting 

OSHA - 30 Hour General and/or Construction Industry Training Program

ECTP - Employee Certification Training Program

CCT - Carpet Cleaner Technician


SERVPRO Systems Services - Cleaning. Restoration. Construction.

6/9/2022 (Permalink)

Whether you need emergency services for a fire or water damage or top-to-bottom cleaning, you can trust SERVPRO of Benton, Jasper, Newton & Southern Lake Counties to restore your home or business to preloss condition - "Like it never even happened." The difference is our training, experience, and equipment. 

Trust Your SERVPRO Franchise Professionals

  • 24/7 Emergency Service
  • Highly Trained Specialists
  • Faster to Any Size Disaster
  • Trusted Leader in the Industry
  • Preferred Vendor for Many National and Local Insurance Companies

SERVPRO franchise professionals provide restoration and cleaning services for residential and commercial structures. 

With more than 2,000 franchises nationwide, SERVPRO is a leader in the restoration industry..." SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property. SERVPRO locations are Independently Owned and Operated - not all locations perform every SERVPRO Systems Services.

Contact us today to see how we can help - (219) 779-7577

June is National Safety Month

6/1/2022 (Permalink)

yellow diamond sign that says june is national safety month Take time this month to make a difference in your home and your community. Identify risks and take action.

June is National Safety Month. This month is an opportunity to make a difference in your home, work, and community. Identify risks around your home or in your neighborhood or increase first aid or emergency awareness through drills to provide a safer neighborhood.

What can you do to get involved?

  • Report repairs as they are needed
  • Hold drills at home to help kids know what to do in the event of
    • fire
    • tornado
    • medical event
    • another natural disaster
  • Volunteer to participate in community emergency preparedness events
  • Put together a first aid kit
  • Take a CPR class

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties supports local emergency preparedness events and encourages employees to be involved in their communities. 

Commercial Industry Cleaning and Restoration

6/1/2022 (Permalink)

When you own a business, whether large or small, your business communicates to others - potential clients and customers, and you want to build trust and present your business as a safe, clean place to be. With more than 50 years of experience, SERVPRO has earned the reputation as a trusted leader in the restoration industry. SERVPRO franchises specialize in fire and water damage, specialty cleaning, mold, and so much more.

The trained professionals at your local franchise, SERVPRO of Benton, Jasper, Newton & Southern Lake Counties, understand your need to keep your business going after an emergency. That's why we are here to help 24/7. We offer flexible solutions as we work around the clock to mitigate damages and complete restoration to get you back up and running as soon as possible. Minimizing downtime means getting you back to normal operating more quickly.

If you experience any kind of emergency or disaster and want someone to be there right away to take control of the situation, call us any hour at 219.779.7577

Why SERVPRO? - Training and Experience

6/1/2022 (Permalink)

Since 1967, SERVPRO has been redefining the mitigation, restoration, and construction industries. Training is at the forefront of what makes SERVPRO the choice for your emergency needs. 

In addition to training at the regional letter, SERVPRO has also developed the National Training Center to teach those important restoration and mitigation skills. We provide ongoing in person and elearning training programs followed by knowledge exams to ensure the information is understood. 

SERVPRO is also an approved IICRC Training School that offers year-round classes in fire and water restoration, carpet and upholstery cleaning, and applied structural drying. SERVPRO also offers both credit and noncredit classes designed to improve knowledge of emergency mitigation in water and fire damage restoration, understanding mold in the restoration industry, restorative drying for loss control, and mitigation awareness response seminar.

When you need someone for emergency services, mitigation, restoration, or construction, contact a professional company that put continued effort into training and further education - contact a SERVPRO franchise professional.

Rain, More Rain, Storms, and Flooding

5/18/2022 (Permalink)

SERVPRO orange logo on a green umbrella with rain drops 'Tis the season for rain, more rain, storms, and flooding.

'Tis the season for rain, more rain, storms, and flooding. 

Warm, moist air combined with cool, dry air means the conditions are ripe for thunderstorms along with the possibility of lightning strikes, floods, hail, high wings, or tornadoes. Unfortunately, you can't prevent severe weather events and can't predict very far in advance when and where they will hit. What you can do is take steps in advance to protect your family and property.

Check out state, local, and federal resources for tips on planning and preparing for a severe weather event. There are several sites with information on creating an emergency kit and share emergency plans with your family.

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties technicians respond to weather event damages daily. We are on call 24/7 to handle anything that affects your family and property. 

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties specializes in disaster cleaning, restoration, and construction services, helping to remediate damage, making it "Like it never even happened." For more information, please contact us at 219.779.7577 or check out our site at

Can Water Damaged Documents and Photos Be Restored?

5/17/2022 (Permalink)

photo of water damaged books and papers Trust SERVPRO for Document Restoration Services

The aftermaths of a water damage can be devastating, not only materially but emotionally. "Things" can be repurchased if they cannot be restored, but important documents and photographs, the memories, cannot be replaced. SERVPRO has a Document Restoration Team that uses state-of-the-art technology and techniques approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA).

SERVPRO can clean and disinfect documents by hand cleaning the front and back to remove debris and surface particulates before the documents enter the drying services. Besides cleaning, SERVPRO can also vacuum freeze dry, digitize, use gamma irradiation, or certified destruction. 

Vacuum freeze drying is the preferred method of document drying because it does not alter the structure of paper fibers as some other methods can. We use a custom-designed drying chamber and the vacuum freeze drying technology to vaporize the water in affected items. This process begins with an item containing moisture that is frozen and dried using various vacuums and pressures to achieve sublimation. Sublimation is the direct conversion of a solid (ice) into a gas (water vapor), without passage through the liquid stage.

Beginning the paper restoration process on important photographs, books, and vital documents as soon as possible is key to recovering damaged possessions.

Our technicians are trained to appropriately pack out all documents for transportation to the document restoration facility. The document restoration team has training and experience in various methods and techniques. 

Commercial Mold Remediation

5/16/2022 (Permalink)

photo of mold damage Mold problem? Call a professional right away.

Mold infestations may be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. Plus, mold can spread quickly if left untreated, causing more damage.

If you suspect your property has a mold problem, call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties. We will respond and work quickly to manage the situation and contain the infestation to prevent its spread to other parts of the building. With 24 hour emergency service our specially trained professionals can be there immediately to mitigate the situation and save you time and money. 

Learn more about SERVPRO of Benton, Jasper, Newton & Southern Lake Counties training and certifications.

  • Applied Microbial Remediation Specialist
  • Water Damage Restoration Technician
  • Applied Structural Drying Technician
  • Odor Control Technician
  • Upholstery and Fabric Cleaning Technician

Call us with any questions on our experience or process.  219.779.7577

I Have Fire Damage - Now What?

5/16/2022 (Permalink)

photo of fire damaged home, soot and smoke, black wood Knowing what to do after a fire can seem overwhelming. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is here to help.

Fires are stressful events - our owners are no strangers to that since their personal house fire led them to their SERVPRO franchise. Knowing what to do after a fire can seem overwhelming. That's why we are here to help.

First, contact your insurance company and a local disaster relief agency. They can offer assistance if you are displaced or in need of emergency necessities. Try to locate any documents you might need. However, do NOT enter the structure unless the fire department has deemed it safe for you to do so. Safety should be your top priority.

When you call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties we will assess the damage. We follow a specific process when cleaning soot residues from the structure and contents of your home. Even smaller fires, or fires from a neighboring structure, can create smoke and soot residue which can cause damage to the walls, ceilings, and contents. This residue will need to be professionally cleaned and removed so that damage and odor do not worsen over time. 

What about all that water that was used to put out the fire? Water leftover from firefighting activities should be removed by a professional. Our technicians are trained in both fire and water damage restoration, using specialized equipment, tools, and products. We can remove the water and properly dry the home so that no further damage, such as mold, is caused by standing water.