Recent Posts

Tips for Recovering After a Thunderstorm

3/26/2020 (Permalink)

Image shows dark clouds, skies and lightening Severe thunderstorms are no joke. Stay safe and call SERVPRO to mitigate any damages.

Thunderstorms can be severe in nature, including hail one inch or more in diameter and wind gusts of 58 miles per hour or more. Thunderstorms produce lightening. Heavy rain from a thunderstorm can cause flooding, and high winds can cause damage to homes. Homes can be damaged by the wind, by trees blown down by the wind, or by downed utility poles causing power outages.

Watch vs Warning - Know the Difference

Watch - Severe thunderstorms are possible - conditions are right - stay informed and be ready to act is a warning is issued

Warning - Severe weather has been spotted or indicated by radar

Taking Steps to Stay Safe

  • Never drive through flooded roadways. You can accurately predict how deep the water may be and can be swept away.
  • Stay away from storm damaged areas
  • Listen to updated weather reports for information or instructions
  • Help others who may need additional assistance during a disaster
  • Stay away from downed power lines and report them immediately

Let Your Family Know You're Safe

The American Red Cross has a Safe and Well website where you can register in the event of a community disaster to let you family and friends know you are safe. You can also call 1-800-GET-INFO to register.

If your home or business is damaged by a storm, call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties at 219-779-7577 to mitigate your loss as soon as possible to minimize secondary effects of the storm.

SERVPRO System Services

3/23/2020 (Permalink)

SERVPRO System Services list of residential and commercial services available SERVPRO locations are Independently Owned and Operated - not all locations perform every SERVPRO Systems Services.

SERVPRO Franchise Professionals

  • 24/7 Emergency Service
  • Highly Trained Specialists
  • Faster to Any Size Disaster
  • Trusted Leader in the Industry
  • Preferred Vendor for Many National and Local Insurance Companies

Whether you need emergency services for a fire or water damage or top-to-bottom cleaning, you can trust SERVPRO of Benton, Jasper, Newton & Southern Lake Counties to restore your home or business to preloss condition - "Like it never even happened." The difference is our training, experience, and equipment. 

SERVPRO franchise professionals provide restoration and cleaning services for residential and commercial structures. 

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

SERVPRO locations are Independently Owned and Operated - not all locations perform every SERVPRO Systems Services. Contact us today to see how we can help - 219.779.7577

Water Damage - Extraction Equipment

3/23/2020 (Permalink)

Image is of a SERVPRO technician using a green extraction wand inside a kitchen with a wet floor SERVPRO of Benton, Jasper, Newton & Southern Lake Counties has both truck-mounted and portable extractors to mitigate your water damage.

The most effective method of removing moisture from a structure is extraction. It is critical to respond quickly to assess a water damage event and provide mitigation services. When water is extracted quickly, the environment can generally be dried much faster.

Extractors are used in cleaning carpets and upholstery and in removing water from floors following a water damage. 

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties has both truck-mounted and portable extractors allowing for greater access inside structures to best meet your particular water damage needs.

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. Our SERVPRO professionals start this process as soon as possible to minimize further damage and to help prevent mold growth and secondary water damage.

Help Your Child Survive a Fire

3/23/2020 (Permalink)

Image is of a fire damaged home, soot SERVPRO recommends taking precautions to help protect and educate your child in the event of a fire.

Fires are devastating events, but you can take precautions to help protect and educate your child.

Smoke Detectors  

  • Install smoke detectors on every level of your home and inside bedrooms
  • Routinely check that each alarm is working properly
  • Replace batteries at least once a year (a good reminder for those that practice Daylight Savings Time is to change the batteries every time you Fall back and Spring ahead) - always install a new battery if the alarm chirps or indicates the battery is low
  • Teach your children what your smoke alarm sounds like and what to do when they hear one

Escape Plans

  • Ensure that all members of your household know at least two ways to escape from every room and where to meet up outside
  • Practice your escape plan
  • Make sure everyone knows how to call 911
  • Emphasize 'Get Out, Stay Out' - only professional firefighters should enter a building on fire, even if other family members, pets, or prized possessions are inside

The American Red Cross has more information and safety tips -

Fire Damage and Your Belongings

3/20/2020 (Permalink)

SERVPRO technicians, green van, packages SERVPRO professionals are experts and restoring your contents and providing pack out services.

Fire damage, including smoke and soot, affects more than just the structure of your home. It also affects the belongings inside.

SERVPRO professionals are experts and restoring your contents and providing pack out services.

Contents Restoration

Our 'restore' vs 'replace' mentality helps you save money and preserve precious mementos that cannot be replaced.  We pretest your belongings to determine what items cant be restored to preloss condition. 

Some of the methods we use include:

  • Dry Cleaning - light residues or to pre-clean before wet cleaning
  • Wet Cleaning - removes moderate to heavy residue
  • Spray and Wipe - items that cannot be wet cleaned
  • Foam Cleaning - upholstery fabrics that might shrink or bleed if wet cleaned
  • Abrasive Cleaning - involves agitation of the surface being cleaned
  • Immersion Cleaning - contents are dipped into a bath of the cleaning product

Pack Outs

If your home requires extensive restoration or cleaning due to fire damage, our professional staff will conduct an organized, efficient pack out of the affected area.

Benefits of a pack out include:

  • Quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is complete we work with you to coordinate the move in.

If you have questions or need help, call us today: 219-779-7577

Water Damage - Detection Equipment

3/20/2020 (Permalink)

wood floor, moisture reader Moisture meters used to determine the actual moisture content of various materials and allow us to monitor the drying process with accurate readings.

Using the proper equipment makes a difference in reducing claims loss expense. When time matters, SERVPRO of Benton, Jasper, Newton & Southern Lake Counties answer your call with fast action, trained professionals, and advanced technology and equipment.

The right tool is vital to timely mitigation. Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture.

Moisture detection devices are also used to verify that an environment has been dried thoroughly.

Moisture Sensors - used to detect moisture in carpets, baseboards, and walls

Moisture Meters - used to determine the actual moisture content of various materials and allow us to monitor the drying process with accurate moisture readings

Thermohygrometers - measure both temperature and relative humidity

Water can damage materials in two ways:

- absorption through direct contact with water

- absorption of moisture from the air

Measuring the moisture content of air is critical to the drying process. The professionals at SERVPRO of Benton, Jasper, Newton & Southern Lake Counties are trained in proper detection equipment and usage for detecting and monitoring your water damage. 

Storm Watch vs Warning - What's the Difference?

3/19/2020 (Permalink)

storm warning, yellow diamond sign SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can respond immediately to storm and flooding conditions.

The difference between a storm watch and a storm warning means the difference between taking precautions and taking immediate action.

WatchConditions are favorable to occur. 

Warning - Storm/tornado has been spotted or picked up by radar

How To React

A watch is issued to alert people of the possibility of a storm developing in your area. At this point the storm may not be seen or picked up on radar (such as a tornado or snow storm), but conditions are favorable.

A warning means to take immediate shelter. The National Weather Service recommends you go to a pre-designated shelter such as a safe room, basement, or storm cellar. In the even of a tornado, if you do not have a basement, the best place to take shelter is the center of an interior room on the lowest level (bathroom, closet, interior hallway away from corners, windows, doors, outside walls).

What To Do During a Watch

  • Remain alert and watch for changing weather conditions
  • Listen to local news reports and weather updates
  • Review your family or business emergency preparedness plan
  • Review your disaster kit
  • Be ready to seek shelter at a moment's notice if necessary

What To Do During a Warning

  • Take shelter immediately
  • Listen to local radio for updates
  • Close windows

After a storm event, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can respond immediately to storm and flooding conditions. 

SERVPRO has the Resources to Handle Storms and Disaster

3/19/2020 (Permalink)

building, SERVPRO disaster recovery green sign Independently owned and operated SERVPRO franchises have access to national resources and a dedicated Disaster Recovery Team.

Major storms and flooding events can overwhelm many restoration companies. On the other hand, SERVPRO of Benton, Jasper, Newton & Southern Lake Counties can access resources from 1,700 Franchises across the state and country and even utilize Disaster Recovery Teams for major storms and disasters.

No Job is Too Large

The SERVPRO Commercial Large Loss Division is composed of our best of the best in restoration. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle any size disaster.

Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation.

At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties - 219-779-7577.

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties - Cleaning Experts

3/19/2020 (Permalink)

coronavirus Professionals at SERVPRO of Benton, Jasper, Newton & Southern Lake Counties are cleaning experts. Call today for deep cleaning services - 219-779-7577

SERVPRO of Benton, Jasper, Newton & Southern Lake Counties is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus (COVID-19), this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC's guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Benton, Jasper, Newton & Southern Lake Counties, 219-779-7577 


Business Interruption Insurance

3/19/2020 (Permalink)

sign, closed, business closed Business Interruption Insurance can be vital to your small business. Ask your insurance agent for more information.

Business Interruption Insurance can be vital to your business. Too many small business owners fail to think about how they would manage if a fire or other disaster damaged their business. Business Interruption Insurance can be added to a property insurance policy or included in a package.

Business Interruption Insurance - What Is It?

Business Interruption Insurance covers the loss of income that a business suffers after a disaster, be it due to a disaster-related closing of the facility or the rebuilding process after a disaster.

But I Already Have Property Insurance. . .

Property insurance policies only cover the physical damage to the business. A Business Interruption Insurance policy covers the profits that would have been earned. It is designed to put a business back into the same financial position it would have been had no loss occurred.

Typical Coverage (Check Your Policy)

  • Profits - that would have been earned (based on prior months' financial statements)
  • Fixed Costs - operating expenses and other costs incurred by owning property (based on historical data)
  • Temporary Location - some policies cover the extra expenses of moving to, and operating from, a temporary alternate location
  • Commission and Training Costs - businesses often much replace machinery/equipment and retrain personnel on how to use this new machinery
  • Civil Authority Ingress/Egress - business interruption may be the result of a government mandated closure of business premises that directly cause financial loss
  • Employee Wages - can help a business owner make payroll when they cannot operate to retain quality employees
  • Taxes - taxes are still required to be paid, even when disaster strikes
  • Loan Payments - help make loan payments even when not generating income

NOTE DURING THESE UNCERTAIN PANDEMIC TIMES: Business Interruption Insurance also applies if government actions cause operations to cease temporarily, if they result in a loss for the business (mandated non-essential store closings, dining room closures even though take out or delivery may still be available) - HOWEVER - policies may not have been written to cover communicable disease 

** NOTE: Insurers are only obligated to pay if the insured actually sustains a loss as a result of interruption.

***** We here at SERVPRO of Benton, Jasper, Newton & Southern Lake Counties are professionals in mitigating your damages and restoring your property after a fire, water, storm, or other disaster. We work closely with your insurance company to provide the best and quickest possible outcome for you. HOWEVER, we are NOT insurance agents or adjusters -- we suggest you contact your insurance agent for more information on Business Interruption Insurance - if you have it, what it covers, is it enough, and if not, if you need it and should consider adding it to your policy.