I Have Water Damage - Now What?

5/14/2022 (Permalink)

If you have water damage, there are some preliminary steps you can take until SERVPRO arrives.

The first thing you need to do is call SERVPRO of Benton, Jasper, Newton & Southern Lake Counties at 219.779.7577. We are available 24 hours a day, 7 days a week, 365 days a year for your water emergency. We will work with your insurance company to create a comprehensive plan for mitigation and restoration.

These are some preliminary steps you can take until we arrive. Safety first - ALWAYS. Please do not do anything you cannot do safely.

• Shut off the water source. If you are not sure where the water is coming from, we will inspect and handle the situation when we arrive. If you do not know how to shut off the water, contact a plumber.
• Remove excess water by mopping, blotting, or wiping. This may include the floor and hard surface furniture that has water standing on it. DO NOT use your household vacuum to remove water - it can cause damage to your vacuum and may be unsafe.
• Protect carpet, rugs, drapes, and upholstered items from further damage. Place aluminum foil or parchment paper between furniture and wet carpet or rugs. Remove books, magazines, or other colored items from carpet and rugs. Hang draperies up with coated hangers to avoid contact with wet floors. Remove pillows or cushions from wet upholstered items. 
• Avoid using electric or electronic items that have come into contact with water. This may include light fixtures, ceiling fans, TVs, or appliances. If there is a possibility someone else on the property may turn on an electric item that has come into contact with water, consider turning off the power to individual circuits within the power distribution panel of the property.

SERVPRO professionals will inspect your home and discuss with you the severity of damage and our plan for helping return your property back to preloss condition - "Like it never even happened."